49jili Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 49jili ("49jili," "we," "us," or "the Platform"), a PAGCOR-licensed online gaming platform accessible at 49jili.lat, collects, uses, processes, stores, and discloses personal information about individuals who access or use our services, including registered players, prospective players, and visitors to the website.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the data handling standards prescribed by the Philippine Amusement and Gaming Corporation (PAGCOR) for licensed online gaming operators. By registering on the 49jili platform or by continuing to use our services after the effective date of this Policy, you acknowledge that you have read, understood, and consented to the collection and processing of your personal data as described herein.

If you do not agree with the terms of this Privacy Policy, you should discontinue use of the 49jili platform and contact our support team to request account closure.

2. Data Controller

For the purposes of the Philippine Data Privacy Act and its Implementing Rules, 49jili acts as the Personal Information Controller (PIC) in respect of personal data collected through the 49jili platform. Our designated Data Protection Officer (DPO) can be reached through the contact details provided in Section 14 of this Policy.

Where 49jili engages third-party service providers to process personal data on our behalf — such as payment processors, identity verification services, and cloud infrastructure providers — those parties act as Personal Information Processors (PIPs) and are contractually bound to process data only on 49jili's documented instructions and in accordance with this Policy and applicable Philippine law.

3. Personal Data We Collect

49jili collects personal data through several channels: information you provide directly during registration and KYC verification, information generated automatically through your use of the platform, and in limited cases, information received from authorised third-party sources for fraud prevention or identity verification purposes.

3.1 Information You Provide Directly

• Identity data: Full legal name, date of birth, government-issued identification document type and number (e.g., Philippine passport, driver's license, UMID, PhilSys ID).
• Contact data: Philippine mobile number, email address, residential or billing address.
• Account credentials: Username and hashed password (passwords are never stored in plain text).
• Financial data: GCash or Maya account details, bank account information (BPI, BDO, UnionBank, Metrobank), cryptocurrency wallet addresses where applicable, and transaction history on the 49jili platform.
• KYC documents: Scanned or photographed copies of government-issued identification documents submitted for identity verification.
• Communications data: Content of messages sent to 49jili through live chat, email support, or any other communication channel.

3.2 Information Collected Automatically

• Device & access data: IP address, device type, operating system, browser type and version, device identifiers.
• Usage data: Pages visited, features accessed, game sessions played, session duration, login timestamps, and navigation patterns within the platform.
• Cookies & tracking data: Session cookies, persistent cookies, and similar technologies as described in Section 6 of this Policy.
• Geolocation data: Approximate geolocation derived from IP address for the purpose of jurisdiction verification and fraud prevention. 49jili does not collect precise GPS location data.

3.3 Information from Third Parties

In limited circumstances, 49jili may receive personal data about you from third-party sources where this is necessary for identity verification, fraud detection, or anti-money laundering compliance — for example, from third-party KYC verification service providers or from financial institutions in the context of transaction monitoring. Such data is handled with the same protections as data collected directly.

4. How We Use Your Personal Data

49jili uses the personal data we collect for specific, legitimate, and documented purposes. We do not use your data for purposes incompatible with those listed below without first obtaining your explicit consent.

Purpose	Data Categories Used
Account registration and management	Identity, contact, credentials
Identity verification and KYC compliance	Identity, KYC documents, financial
Processing deposits and withdrawals	Financial, identity
Anti-money laundering and fraud prevention	Identity, financial, device & access, geolocation
Providing and improving platform services	Usage data, device & access
Customer support and dispute resolution	Identity, contact, communications, account history
Responsible gaming monitoring and intervention	Usage data, account history, self-exclusion records
Regulatory reporting to PAGCOR	Identity, financial, transaction history
Marketing communications (with consent only)	Contact, usage preferences
Platform security and abuse prevention	Device & access, IP address, cookies

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 49jili processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 49jili — including operating your account, processing deposits and withdrawals, and providing access to gaming services.
• Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR licensing obligations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and applicable taxation requirements.
• Legitimate interests: Processing for 49jili's legitimate interests in fraud prevention, platform security, abuse detection, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily applicable to marketing communications. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6. Cookies and Tracking Technologies

49jili uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device by your browser when you visit the 49jili website. They allow the platform to recognise your device, maintain your session, and remember your preferences.

6.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function. These enable session management, authentication, and security features. They cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience between sessions.
• Analytics cookies: Collect aggregated, anonymised data about how players use the platform — which pages are visited most, where users exit, and how navigation flows work. This data is used exclusively for platform improvement.
• Security cookies: Assist in detecting and preventing fraudulent access, bot activity, and abuse of platform systems.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the performance or functionality of the 49jili platform. Strictly necessary cookies cannot be disabled through browser settings as they are required for the platform to operate.

7. Data Sharing and Disclosure

49jili does not sell, rent, or commercially trade your personal data to any third party. We share personal data only in the following limited and documented circumstances:

• Service providers (PIPs): Third-party companies engaged to provide specific services on 49jili's behalf — including payment processors (GCash, Maya, BPI, BDO payment infrastructure), identity verification providers, cloud hosting services, and customer support tools. All service providers are bound by data processing agreements and may only use your data for the specified purpose.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where 49jili is legally required to disclose information as a licensed online gaming operator.
• Law enforcement: Philippine law enforcement agencies where 49jili receives a lawful order, warrant, or legal process requiring disclosure of personal data.
• Fraud prevention networks: Anonymised or pseudonymised fraud signals may be shared with industry fraud prevention systems where this is necessary to protect the integrity of the platform and its players.
• Business transfers: In the event of a corporate restructuring, merger, acquisition, or asset sale, personal data may be transferred to the successor entity, subject to the same protections as described in this Policy. Players will be notified of any such transfer that materially affects their privacy rights.

8. Data Security

49jili implements technical and organisational security measures appropriate to the nature of the personal data we hold and the risks associated with its processing. These measures include, but are not limited to:

• TLS 1.3 encryption for all data in transit between your device and 49jili's servers.
• AES-256 encryption for sensitive data at rest, including financial records and KYC documents.
• Hashing of all account passwords using industry-standard one-way cryptographic functions — passwords are never stored in a recoverable form.
• Role-based access controls limiting internal access to personal data to authorised personnel who require it to perform their job functions.
• Regular security assessments, penetration testing, and vulnerability management on platform infrastructure.
• Multi-factor authentication requirements for all internal systems that process player data.
• Incident response procedures for detecting, investigating, and notifying affected individuals and the National Privacy Commission in the event of a personal data breach.

While 49jili takes reasonable and appropriate steps to protect your personal data, no internet-based system can be guaranteed to be completely secure. Players are encouraged to use strong, unique passwords for their 49jili account and to enable two-factor authentication to add an additional layer of protection.

9. Data Retention

49jili retains personal data for the minimum period necessary to fulfil the purposes for which it was collected. The following retention principles apply:

• Active accounts: Personal data is retained for the duration of the active account relationship plus such additional period as is required by applicable law.
• Closed or inactive accounts: Following account closure or a period of inactivity, personal data including identity and transaction records is retained for a minimum of five (5) years as required by Philippine anti-money laundering regulations and PAGCOR licensing conditions.
• KYC documents: Identity verification documents are retained for the period required by PAGCOR and AMLC regulations, typically a minimum of five (5) years from the date of last transaction or account closure.
• Communications and support records: Customer support communications are retained for three (3) years from the date of the communication or until the matter is fully resolved, whichever is later.
• Marketing consent records: Records of your marketing consent and any subsequent withdrawal of that consent are retained for six (6) years from the date of the relevant consent or withdrawal event.

Where data is no longer required and no legal obligation requires its retention, it is securely deleted or irreversibly anonymised in accordance with our data disposal procedures.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012 and 49jili's privacy commitments, you have the following rights in relation to your personal data. Requests to exercise these rights may be submitted through the 24/7 live chat support channel or by email to the Data Protection Officer contact listed in Section 14.

11. Children's Privacy and Underage Access

The 49jili platform is strictly intended for adults and is not directed at individuals under the age of 21 years, as mandated by PAGCOR regulations governing online gambling in the Philippines. 49jili does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the registration and KYC process.

If 49jili becomes aware that personal data has been collected from an individual under 21 without valid parental or guardian consent, that data will be deleted and the account will be immediately closed, with any deposits returned through the original payment method in accordance with applicable law.

12. Third-Party Links and Services

The 49jili platform may contain references to, or integrations with, third-party payment services (such as GCash, Maya, and partner banks) in the context of processing transactions. While these services are engaged by 49jili as payment processors, they operate under their own separate privacy policies and terms of service. 49jili is not responsible for the privacy practices of these independent third-party services.

Players using GCash, Maya, BPI, BDO, or any other payment service in connection with their 49jili account are encouraged to review the privacy policy of the relevant payment provider to understand how their data is handled by that service.

13. Changes to This Privacy Policy

49jili reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Where material changes are made to this Policy, we will notify registered players via the email address on file or via an in-platform notification at least fourteen (14) days prior to the changes taking effect.

The updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of the 49jili platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you should contact support to close your account before the effective date of the revision.

14. Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 49jili, please contact our Data Protection Officer through the following channels:

• Live Chat: 24/7 live chat support accessible from within your logged-in 49jili account dashboard.
• Email: [email protected]
• Subject Line: Please use "Data Privacy Request" or "Privacy Policy Query" in the subject line of email correspondence to ensure prompt routing to our Data Protection Officer.

If you are not satisfied with 49jili's response to a privacy-related complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph (refer to the NPC directly for their current contact details and complaint procedures). You may also raise gaming-related regulatory concerns with PAGCOR through their official channels.